• How often do you ship items out?

I usually ship things out once a week, every Friday.  If I don't have as many orders in I usually try to send them as soon as I can. 

 

  • Can you hold an item for me?

Sorry but I don't hold any items. Most items will be restocked at a future time if you miss out or need to purchase at a later time. Limited items will not be restocked and will be gone once sold out. 

 

  • When can I expect to receive my purchase?

If you are in the United States your item should arrive between 2-7 days after being shipped out. You will be notified with a tracking number via Paypal when I send the item to you.If you are outside of the US orders usually take somewhere between 2-5 weeks. If you are worried about your order please email me and I'll get back to you.

 

  • Items available for Pre-Order are not yet in stock and will be shipped at a later date listed in the item's title and description. If your order contains a pre-order item it will be on hold until all items have arrived and will be shipped together. 

 

  • All sales are final and there are no returns or exchanges on any items. If you have ordered something by mistake please contact me immediately.

 

  • If there is a problem with your order; such as not receiving it or getting incorrect items please email me at elexadraws@gmail.com